NGB has satisfied its customers through the provision of high-quality systems and specialised services. Our top-notch Training, Services, Hardware and Software solutions have proved their effectiveness over the years.
Property Management System Interface integrates all NGB modules within a single platform. Hassle-free check-in, easy update of customer profiles, smooth communication lines between departments and guests.
Automated Meal Tracking Solution is our company's best effort at providing paperless billing in every establishment. Automated reports and hourly traffic analysis reduce manual input and human error.
One-Stop Solution centralises workflow on a single app. It tracks job requests and generates analytics involving staff productivity and commonly reported problems. Escalation alerts and live chat expedite task completion.
Voice Solution allows for the automated setting of wake-up calls with alert notifications, where individual or group calls can be set on a long or short term basis. Room status updates, logs and audits readily available.
Call Tracking Solution is a web-based telephone call billing system that manages the charges and usage of a hotel. Tracking call origins, calculating charges, customised reporting and performing night audits.
In-Room Guest Services uses a digital compendium, namely Internet Protocol TV, that caters to guests with just a click of a button. Order food, request services & items, and explore amenities & nearby attractions.
Group Broadcast Solution is an outlet for property-wide mass communication and emergency notifications. Notifications can be created with a template and disseminated using voice or SMS notifications.
Training Management System can be used to support remote and on-site learners in their development. Training roadmaps clearly illustrate intended outcomes and provide structure.
Customer Relationship Management System serves as a ticketing support system, which helps build up the internal knowledge base. Customer information is centralised for support, maintenance and warranty matters.