NGB Voice is a messaging system that works seamlessly with the telephone system and PMSI to ensure that guest messages are handled confidentially and delivered accurately.
Features
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Hotel & Admin Voicemail
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Automated setting of wakeup call from Host to PABX (allows the operator to set wakeup call without accessing PABX)
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Easy to set up individual or group wakeup calls
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Set wakeup call on a one-off or recurring basis
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Alert notifications via screen pop-up is activated if wakeup call is unanswered or not activated
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Track the user (Operator or Guest) who sets or modifies the wakeup call
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Room Status update to PMSI
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Minibar posting to PMSI
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View and Print Logs (Wakeup call, minibar, room status and night audit)
Benefits
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Completely paperless processes
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Ensures complete accountability of all calls via alert notifications and tracking features
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Ability to sync with NGB PMSI