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NGB Voice


NGB Voice is a messaging system that works seamlessly with the telephone system and PMSI to ensure that guest messages are handled confidentially and delivered accurately.


  • Hotel & Admin Voicemail

  • Automated setting of wakeup call from Host to PABX (allows the operator to set wakeup call without accessing PABX)

  • Easy to set up individual or group wakeup calls

  • Set wakeup call on a one-off or recurring basis

  • Alert notifications via screen pop-up is activated if wakeup call is unanswered or not activated

  • Track the user (Operator or Guest) who sets or modifies the wakeup call

  • Room Status update to PMSI

  • Minibar posting to PMSI

  • View and Print Logs (Wakeup call, minibar, room status and night audit)


  • Completely paperless processes

  • Ensures complete accountability of all calls via alert notifications and tracking features

  • Ability to sync with NGB PMSI