Group Broadcast Solution (GBS) is an interactive, web-based system that broadcasts SMSes, calls and voice messages to associates, guests or any selected group with a single click. It is a platform for emergency communication to staff or guests.
Features
Broadcasts are done efficiently and discreetly
Service disruption and alerts are available for guests
Broadcast is done via 3 channels – SMS, mobile and extension
Tracking of broadcast and response
Notifications can be created with a template and can be disseminated with voice or SMS notifications.
Benefits
Alerts and tracking are accomplished without disrupting other tasks
System repeats alert until appropriate response is received
Voice and SMS alerts are pre-set where applicable
Broadcast activity can be analysed and exported
Enhanced efficiency leading to faster response
