Property Management System Interface integrates all NGB modules within a single platform. Hassle-free check..
Our Solutions
Automated Meal Tracking Solution is our company’s best effort at providing paperless billing in every establis..
Call Tracking Solution is a web-based telephone call billing system that manages the charges and usage of a ho..
Group Broadcast Solution is an outlet for property-wide mass communication and emergency notifications. No..
In-Room Guest Services uses a digital compendium, namely Internet Protocol TV, that caters to guests with just..
One-Stop Solution centralises workflow on a single app. It tracks job requests and generates analytics involvi..
Training Management System can be used to support remote and on-site learners in their development. Trainin..
Voice Solution allows for the automated setting of wake-up calls with alert notifications, where individual or..
Industry
Our system provides analytics to the hotel, reflecting the most frequently requested items and reported faults..
A training management system to train teams and departments, ensuring that everyone is on the same page and wo..
One-Stop Solution
- Escalation of alerts to hierarchy chain of supervisors for pending or unacknowledged jobs.
- Broadcasts for urgent matters and emergencies.
- Database reflects time elapsed between acknowledgement and completion of tasks.
- Database keeps staff and departments accountable by reflecting the parties involved in every job.
- Department meetings conducted with ease with access to online Information from NGB OSS Portal for discussion, review and follow up.
- Improved response time to handling customer calls.
- Ability to schedule requests for immediate or future action.
- Alert notifications sent to housekeepers via their devices for new or unacknowledged jobs.
- Ease of dispatch, acknowledgement and updating of jobs.
- Ability to schedule job timing for immediate or future action.
- Comprehensive reports generated include daily job lists, staff performance analysis and trend analysis.
- Red Flag Alert for recurring faults.
- Engineers, technicians and maintenance workers informed and deployed to rectify internal faults.
Contact Us For Consultation
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