NetGenBiz

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Our Solutions

NGB has been able to satisfy its customers through the provision of high-quality systems and specialized services. Hence, we give to you our top-notch Training, Services, Hardware and Software Solution services that have proved its effectiveness over the years.
NGB PMSI

Also known as Property Management System Interface, this software solution will integrate various systems that..

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NGB AMS

Automated Meal Tracking Solution is our company’s best effort at providing paperless billing in every establis..

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NGB Call

Call Tracking Solution is a web-based telephone call billing system that manages the charges and usage of a ho..

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NGB GBS

Group Broadcast Solution, on the other hand, is an outlet for emergency “shoutouts” to staff or guests.  No..

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NGB IGS

In-Room Guest Services uses a digital compendium, namely Internet Protocol TV, that helps guests do what they ..

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NGB OSS

One-Stop Solution, as it is fondly called, is an interactive application system, used to track job requests an..

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NGB TMS

e-learning can be defined as teaching and learning underpinned by information, administrative automation and c..

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NGB Voice

Voice Solution emulates the traditional hotel and admin voice mails. Automated set-up of wake-up calls for ..

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Our Clients

One-stop Solution

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Escalation

- Escalation of alerts to hierarchy chain of supervisors for pending or unacknowledged jobs.

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Emergency

- Broadcasts for urgent matters and emergencies.

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Staff Monitoring

- Database reflects time elapsed between acknowledgement and completion of tasks.

- Database keeps staff and departments accountable by reflecting the parties involved in every job.

- Department meetings conducted with ease with access to online Information from NGB OSS Portal for discussion, review and follow up.

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Guest Request

- Improved response time to handling customer calls.

- Ability to schedule requests for immediate or future action.

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Housekeeping

- Alert notifications sent to housekeepers via their devices for new or unacknowledged jobs.

- Ease of dispatch, acknowledgement and updating of jobs.

- Ability to schedule job timing for immediate or future action.

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Work Order

- Comprehensive reports generated include daily job lists, staff performance analysis and trend analysis.

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Preventive Maintenance

- Red Flag Alert for recurring faults.

- Engineers, technicians and maintenance workers informed and deployed to rectify internal faults.

Contact Us For Consultation

Send us an enquiry and we will get back to you as soon as we can!

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