Property Management System Interface integrates all NGB modules within a single platform. Hassle-free check..
Our Solutions
NGB has been able to satisfy its customers through the provision of high-quality systems and specialized services. Hence, we give to you our top-notch Training, Services, Hardware and Software Solution services that have proved its effectiveness over the years.
Automated Meal Tracking Solution is our company’s best effort at providing paperless billing in every establis..
Call Tracking Solution is a web-based telephone call billing system that manages the charges and usage of a ho..
Group Broadcast Solution is an outlet for property-wide mass communication and emergency notifications. No..
In-Room Guest Services uses a digital compendium, namely Internet Protocol TV, that caters to guests with just..
One-Stop Solution centralises workflow on a single app. It tracks job requests and generates analytics involvi..
Training Management System can be used to support remote and on-site learners in their development. Trainin..
Voice Solution allows for the automated setting of wake-up calls with alert notifications, where individual or..
Our Clients
Industry
Our system provides analytics to the hotel, reflecting the most frequently requested items and reported faults..
A training management system to train teams and departments, ensuring that everyone is on the same page and wo..
One-Stop Solution
Escalation
- Escalation of alerts to hierarchy chain of supervisors for pending or unacknowledged jobs.
Emergency
- Broadcasts for urgent matters and emergencies.
Staff Monitoring
- Database reflects time elapsed between acknowledgement and completion of tasks.
- Database keeps staff and departments accountable by reflecting the parties involved in every job.
- Department meetings conducted with ease with access to online Information from NGB OSS Portal for discussion, review and follow up.
Guest Request
- Improved response time to handling customer calls.
- Ability to schedule requests for immediate or future action.
Housekeeping
- Alert notifications sent to housekeepers via their devices for new or unacknowledged jobs.
- Ease of dispatch, acknowledgement and updating of jobs.
- Ability to schedule job timing for immediate or future action.
Work Order
- Comprehensive reports generated include daily job lists, staff performance analysis and trend analysis.
Preventive Maintenance
- Red Flag Alert for recurring faults.
- Engineers, technicians and maintenance workers informed and deployed to rectify internal faults.
Contact Us For Consultation
Send us an enquiry and we will get back to you as soon as we can!